By accessing the www.perubikingtours.com Website (our website), you acknowledge and agree that you have read, understood, and are agreeing to be bound by all of the terms and conditions of use, without modification, of our Website as provided in this Agreement and that you agree to comply with all applicable laws and regulations. If you do not agree to these terms, do not use our Website. You represent that you are at least 18 years old or at least the minimum legal age in the jurisdiction in which you are viewing or using our Website. Access to this website from countries or territories where the Content or uses of the website are illegal is strictly prohibited.
This agreement is subject to the privacy policy for our website, which is a part here of and is incorporated herein by reference for all purposes.
Except as otherwise expressly guaranteed herein, our website, the content, links, information, services, products and materials provided by or through our website, including any software provided through our website, are provided "as is", without any warranties. You use our website at your own risk. We do not endorse the views, opinions, recommendations, destinations or travel service suppliers expressed or identified in the content of our website.
PRICING
All prices are in US Dollars and are subject to change at any time of the year and without notice because of new Government regulations and changes. Prices are based on one person, in a double occupancy room, unless otherwise specified. Thanks to the excellent relations with our supplier Hotels, Transport companies and Operators in general, are highly competitive and are valid for all 2010.TOUR ITINERARY
Itineraries are planned with great care, although, for operational reasons, it may be necessary to change the sequence of activities in the itinerary or the specified route, and though such cases are rare, in general the itinerary should be treated only as a basic guideline.INTERNAL FLIGHTS IN PERU
Prices of tickets are subject to changes without previous notice until they have been issued. Prices include charges for payment by credit card. Flight schedules are subject to change by the airline companies up until the day of your flight. Some restrictions apply, including (but not limited to) the fact that lost tickets will not be reimbursed, and they are also subject to limitations by the airlines themselves, penalties and/or specific conditions regarding the agreed price.INTERNATIONAL FLIGHTS
If you are travelling internationally you need the proper documentation, all travellers are required to have valid passports, round trip or onward tickets, a visa for some destinations, certification of medical inoculations for infected areas and proof of sufficient funds where applicable. It is the traveler's responsibility to obtain proper documentation prior to purchasing airline tickets. Visa and vaccination information can be obtained by contacting the consulate for the country you are visiting.HOTELS/TOURS/ TRANSPORTS RESERVATION (Cancellations And Reimbursements)
All the payments are 100% thirty days prior (minimum) to departure, because to guarantee quality, we must pre-pay 30 days prior your arrival date the spaces in hotels, air companies, train companies, 4x4 trucks, and many other services.- If a notification of cancellation is received until and including 30 days before the estimated date of arrival in your destination in Peru, the full deposit made for the trip is reimbursed after discounting administrative costs of 15% to 25% covered by our administration. Not Applicable for plane and train tickets.
- If a notification of cancellation is received 29-15 days before the estimated date of arrival in Peru, the reimbursement is subject to a penalty of 50% of the total cost. Not Applicable for plane and train tickets.
- No reimbursement will be made if the notification of cancellation is received 14 or less days before the estimated date of arrival in your destination, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.
- If you decide not to continue with the, if you don't to pay the final balance for ANY REASON outside our company, if you change your travel plans because of any emergency (health, family, accident, natural phenomena, etc).
- PERU BIKING TOURS reserves the right not to refund any money received as deposit or final payment for the service/tour that has not been informed 13 days before starting the tour. Even if you make a reservation of tour/service at the last moment with 50% of deposit or full payment PERU BIKING TOURS reserves the right not to refund any money.
- The acceptance of the terms and conditions, proof of their personal data in the booking form, your e-mail(s) sent us to confirm the service/tour will be used as physical evidence to go to the legal authorities to carry out the total cost or the final balance of the service/tour. The customer has full freedom to choose our services/tours or to book the same without any pressure from our company or one of our stuff. The customer is totally responsible for contacting us through our website.
- If customer files a complaint, claim or complaint to any government entity or institution that creates the belief that our company should not provide the contracted services/tours in accordance with our booking form/contract PERU ADVENTURE TOURS is not responsible for damages, economic costs, etc, that may be generated to the customer through the duration of the process. If our company (Peru Adventure Tours) have the tests and shown that the client violated the truth, has raised false testimony or slandering our reputation PERU ADVENTURE TOURS through their lawyers proceed with the defense and denunciations by the competent authorities and demanded the offender (customer) an economic reparation not less than 15 current minimum salaries set by the government of Peru.
| The percent mentioned before is not applicable for flight tickets or train tickets, we can't reimbursements this part of the money because they don't accept any cancelation after the flight tickets or train tickets are booked with previous payment. NOTE : During the high season, our company reserves the right to change our cancellation policies, if our suppliers should apply further penalties apart from those stated above. DON'T SEND ANY PAYMENT UNTIL YOU RECEIVE THE TOUR CONFIRMATION FROM US VIA E-MAIL . |
PAYMENTS
In order to ensure reservations for hotels, flights, bus tickets, guides equipment, biking, climbing, trekking, etc and to cover our administration costs we require a 50% of deposit as first payment. The other 50% of trip cost you will pay 30 days before begin the trip.PERU BIKING TOURS accept payment through BANK DEPOSIT ; additional fees are associated when you use this method of Payment, ask you bank how much will be the fees before you transfer the money to our bank account.
Payment by PAYPAL ( www.paypal.com ); this payment method accept credit cards payments (Visa, MasterCard and American Express). First you must be registered with Paypal and then following all online mentioned instructions. If you choose this payment method you need to pay additional tax of 10% because the prices of our tours DON'T include any money transfer tax.
Another payment method is by WESTERN UNION ( www.westrnunion.com ); for people from United State, Australia, Canada, United Kingdom, Norway, Ireland and Netherland can transfer money online using credit cards (Visa & MasterCard). Normally Western Union recommends finding locally Western Union agent in your city and making cash payment, of course they will charge you extra money as tax. The tax depends of how much money you will transfer and to which country.
Of course we accept CASH PAYMENT (US dollars, Euros, traveler cheques or local currency as known as Soles) in our local office of Peru.
PERU BIKING TOURS doesn't accept online credit card payment to avoid any risk of your found.
Deposits are to be paid into our bank accounts and all bank transfer fees are to be paid direct by the client. If making a deposit from abroad, the bank will charge you a fixed rate for your transaction.
As soon as your bank transaction had been made, we will send you an electronic detailed voucher via e-mail once your booking is confirmed. The e-mailed voucher and the Bank Transfer Voucher will be your guarantee to get all the services booking from our company.
The terms and conditions for groups may vary, please feel free to contact us:
info@perubikingtours.com or perubikingtourss@hotmail.com
PRICING
All prices are in US Dollars and are subject to change at any time of the year and without notice because of new Government regulations and changes. Prices are based on one person, in a double occupancy room, unless otherwise specified. Thanks to the excellent relations with our supplier Hotels, Transport companies and Operators in general, are highly competitive and are valid for all 2010.When you make the final payment in cash in US.dollars notes will not accept very old, broken, or glued bills. Banks in Peru do not accept deteriorated bills for security reasons. We recommend that you do not accept bills in this condition and you will avoid problems when you go to change to local currency (Nuevo Sol).
LOCAL CURRENCY (Soles)
$1 US Dollar = 3.02 soles (August 2009)€ 1 = 4.07 soles (August 2009)
Rate change can be vary according the day rates of the banks.
GUARANTEE SERVICE
At the time you confirm the deposit 50% payment for any service, we will register your complete name, passport number (as these appear on your valid passport), tour name and date. This register will be the guarantee for your tour or service provided by PERU ADVENTURE TOURS.RESPONSABILITY
PERU BIKING TOURS acts only in the capacity of an Agent upon the legal conditions that, while exercising every possible precaution, PERU BIKING TOURS is not responsible for injury, sickness, damage, loss, additional expenses, accidental delay or other irregularities which may be caused either through willful or negligent acts or omissions on the part of the companies or individuals providing or engaged in transportation or other services related to the accomplishment of the tour, or through natural disasters, social upheavals, strikes, war, weather, acts of nature, airline or bus schedule changes/cancellations, clients get drunk, hotel availability, government regulations. In such cases, PERU ADVENTURE TOURS will attempt its best efforts in providing reasonable, alternative arrangements. Additional costs may apply. PERU ADVENTURE TOURS shall be responsible for providing all services and accommodations as specified on our web site.Passengers are expected to obey all local, custom and drug laws and regulations. Failure to comply this nonexclusive list may result in the cancellation and termination of services purchased.
The client is responsible for bringing a valid passport or other document required by the Peruvian government along the journey in Peru.
Luggage weight limit is 44 lb (20kg) per person on all local flights and the terrestrial transportation.
CONTROLING OUR SERVICES
At the end of the trip we need you to fill out an evaluation form. This enables us to immediately receive comments on our services and also be informed, when problems have occurred, thus keeping the standards and quality of our services at the desired level.IMPORTANT!
Our company will not be liable for any illness, pregnancy or physical or mental incapacity, which may put in danger the health or integrity of any passenger or third parties during the carrying out of the contracted tour or that may imply any limitation or impediment for our company to provide such tourist services. Our company will NOT recognize any claim or refund due to any such abovementioned concept, including such cases where under normal conditions no such problem would arise.Furthermore, we request to be informed regarding any such limitation prior to the contracting of our services, in order to recommend services that will take into account any such existing impediments.
PERU BIKING TOURS recommend that all participants have an obligation to personally notify the tour agency any state of health, physical conditions, or anything else may affect and/or impede said participant in the development of the contracted activity. With verification that the client has a physical impediment or other health problem, the tour agency is limited in lending its services, or on the other hand, if the participant persists in the trip and suffers any injury or ailment, the participant is solely responsible for the consequences the may suffer during the trip or in the performance of the activities related to our service.
PERU BIKING TOURS instruct each participant having a direct contract with the agency or indirectly contracted with us through another agency that we are NOT responsible for accidents the participants may suffer during any particular sport chosen. The price of payment owed the agency or endorsement (if indirectly contracted through another agency) does not include the cost of medical attention, stays in medical centers, or the results of whatever other serious case may occur.
For each participant's knowledge in the case of an accident during the trip and you are within one of our vehicles our vehicles carry accident insurance covering all Peruvian territory, giving the benefits previously mentioned, being proportionate to all corresponding persons, in agreement with the safety benefits against vehicle accidents dictated by SOAT (Seguro Obligatorio Contra Accidente de Transito), those that can be solicited by the participants in agreement with the seriouness of the case and previously agreed upon by the insurance loaner.
In case an accident occurs during the trip in the transport or during the development of the adventure sport outdoors, contracted by client, the field personnel (guide, assistant, chauffeur, etc.), the travel agency (owner, administrator, counter attendant, etc) will be disposed and ready to provide free help, organization, and guidance in the event of this possibility. PERU BIKING TOURS strongly recommend to carry your personal insurance when your travel in Peru.
PERU BIKING TOUR communicate with our field personnel (guide, assistant, chauffeur, etc) and the travel agency will not be responsible for possible damages to or losses of personal items (camera, video recorders, articles of clothing, backpacks, jewelry, cash, etc.) while the traveler is involved in the contracted service, the agency and field personnel may only lend assistance for the recovery of unfortunate losses.
PERU BIKING TOURS communicates to its customers if the terms and conditions are too stringent. The bad past experiences force us to take precautions against the lies, fraud and allegations have no legal basis. Also to some bad customers that use the little knowledge of rights of persons working in the tourism industry in our country such as guides, hotels, transports, counters, travel insurance company, etc.
PERU BIKING TOURS also understands and supports the tourists who have suffered a fraud, assault or other problem during your trip to Peru. If you have one of these problems we recommend that you act soon will communicate with the police or come to any nearest police station.